Frequently asked questions
Here’s the run down…
If you are required to cancel the ride due to inclement weather, you can reschedule the hire for an alternate available day, we will send you a rebooking code to book online.
No refunds will be given for cancellations less than 48 hours prior to the scheduled hire for change of mind or if you do not show up on the day.
For greater than 48 hours, a 50% refund will be provided.
We understand that life (and COVID) happens, we reserve the right to refund outside the above conditions minus a $20pp fee and bank charges.
Please contact us to discuss further if these circumstances are relevant to your booking. We will work with you and assist wherever we can.
Nope. You wouldn’t knock back a bottle of wine in an hour and drive your car…..same for riding a bike.
In NSW, a bike is considered a vehicle and as such, drink driving restrictions apply. The way the Road Transport Act 2013 is written means that low range, mid-range, and high-range drink driving offences don’t apply, but cyclists can be charged with using or attempting to use their bicycle under the influence of alcohol or any other drug.
Long story short, the answer to the question is still “no”!
It’s a fun full day out, pace yourself and look after each other.
Yep… good call. This is one of the main reasons Canberra Wine Region E-Bike Tours has kicked off slow and steady. The roads around Murrumbateman are in good condition and used by bike riders on a daily basis. That said, and depending on the wineries you want to visit, there are stretches of road that cars are doing 100km/h while you are traveling at speeds of 20 to 30km/h, depending on the assistance level you have selected.
Now for the good news. The NSW and Australian Governments recognised this and are coming through with the goods. As the main page highlights, there will be a 14km winery trail fully constructed and fit for purpose by the end of 2022. We can’t wait to put those road traveling days behind us and have everyone cruising comfortably on dedicated cycleways. Construction is already well underway and passes by more wineries that you can fit into a full day.
Yass Valley NSW - Major Project - Murrumbateman winery trail
Nope. Plenty more than just wine in Murrumbateman….that said, give the wine a try before you write it off. There is something different and very special about cool climate wine that appeals to many.
Alright….back to the question. Within the local area and bike cruising distance you can visit a number of farms, make your own cheese or browse the gallery.
Maybe you want a picnic in an idyllic location? Live music? Try mead? Make your own pottery? Need bee supplies & products? Experience our great local pub? Pick-up some hand dyed alpaca yarn?
Don’t forget to keep an eye out for special events, such as the Village Market, Field Days, Moving Feast, exhibitions, and other events scattered throughout the year.
Should we continue? Hit us up and we will keep the suggestions coming and help tailor your day.
Yep. Canberra cool climate region! So, I’ll let you in on a secret. Some of the most magnificent times of the year in Murrumbateman are during the crisper months. Think magical blue skies and minimal wind. Most importantly, you are on a top-of-the-line electric bike so you are not putting in any effort or working up a sweat. Dress to the conditions and you will remain comfortable all day long. Same as walking from the car to the cellar door, but a whole lot more fun.
From experience, everyone remembers the warm clothing, but some forget the finishing touches. It is well worth considering bringing along a beanie and gloves for the coldest of days.
While there are a number of amazing wineries within the Australian Capital Territory (ACT), the majority of Canberra district vineyards are actually located across the ACT border, primarily at Murrumbateman, Yass, Lake George, Bungendore, Gundaroo, Collector, Sutton and Wamboin.
Have a look at the link below for a better explanation. In short, Murrumbateman’s wineries are so good the ACT expanded the region to ensure they were included.
Qantas Travel Insider - An experts guide to the best wine in the Canberra district
Murrumbateman is a town in the Southern Tablelands of New South Wales, Australia. It is on the Barton Highway, approximately 40km or 35 minute drive north-west of Canberra, and is part of the Yass Valley Shire.
Yass Valley - Explore Murrumbateman
Canberra Region - Murrumbateman
Murrumbateman Progress Association
The primary ways of getting from Canberra to Murrumbateman is via car, taxi or bus.
Rome2rio - Canberra/Murrumbateman
Sometimes we have other options up our sleeve, message us for more info and availability.
So…this is a work in progress. If you want to make someone in your peloton stand out, get in touch and we can hook you up with the goods. Think streamers, balloons, flags, horn, speakers, etc. Give someone a day to remember and take plenty of photos for later use.
We can also offer all weather protection and various other items to personalise your day.
It’s just like riding a bike….but seriously…we are here to help. Not everyone will be comfortable straight away and everyone has different skill levels and experience on a bike. The bikes are well maintained, step through for safety, we spend the time setting it up to your height and for optimal comfort and we live on a closed off street. We will work with you as long as you need to get you confident and set up for a fun packed day. Don’t have regrets, raise your concerns and we will work with you
We understand and get this a lot. Murrumbateman is far hillier than it looks. Give us a call. If there are bikes available we will come to your rescue with a bike capable of cruising you and your partner at 25km/h up the hills and without any effort. Your day will be back on track and those dagger eyes a thing of the past. Oh, yeah…we can look at dropping any locally borrowed bikes back as well.
Aahhh thanks. You’re too kind. So….tell your friends, hire a bike, write a google review, follow our socials (cwr.ebiketours) and link us in to your happy snaps with #cwrebiketours #winerides
We have quality merch coming soon and will have what you are looking for. Coolers, hoodies, t-shirts, beanies and much more to deck you out as the Canberra Wine Region E-Bike Tours poster child.
Jump on the website regularly as well…..bigger and better things will continue to roll out. We are also open to any and all suggestions on how we can improve.
Hey….and thanks for your support, we love ya!